LAKE COUNTY, Calif. – Blue Shield of California is closely monitoring the wildfires in Shasta and Lake counties, and the nonprofit health plan is offering the following services to help ensure members in affected areas continue to have uninterrupted access to care.

Blue Shield is allowing for the immediate refill of prescriptions for members in mandatory evacuation zones, even if they are not yet due to be refilled.

The health plan is conducting outreach to affected members who are currently participating in a care management program to ensure continuity of care.

Magellan Health, Blue Shield’s contracted managed care plan for behavioral health, is providing free access to resources, materials and counseling services through its dedicated hotline: 1-800-327-7451.

Blue Shield of California members who need immediate assistance can contact customer service at 1-800-393-6130.

Members who may have lost or misplaced their identification card can print a new card at www.blueshieldca.com.

Alternatively, members can use the Blue Shield of California mobile app to access their ID card on their mobile device.

The company said it will continue to monitor activity and may make further adjustments to continue to best serve its members.