LAKEPORT, Calif. – Sutter Lakeside Hospital is proudly celebrating National Care Management Week this week, which highlights the partnership between case managers and patients.

National Care Management Week began in 1998 and was established as the second full week of October to showcase the ways that case managers improve patient experience. 

Case managers assess, plan, and facilitate care coordination, and advocate for services to meet an individual’s comprehensive health needs to promote quality, cost effective outcomes, according to the Case Manager’s Society of America.

Case managers at Sutter Lakeside Hospital include Cherie Hensley, RN, Cheryn Chips, RN, Lanie Navarro, RN, and Lora Robinson, RN; case managers arrange transportation, communicate with patient families, locate patient resources, arrange home health care and plan care conferences.

Nikki Bullock, MSW, serves as Sutter Lakeside Hospital’s social worker.  

“Case managers are an important link in the chain of communication between doctors, nurses and patients,” said Siri Nelson, chief administrative officer of Sutter Lakeside Hospital.  “We’re proud of our team’s collaboration to deliver the best patient experience possible.”

For more information about Sutter Lakeside Hospital, visit www.sutterlakeside.org or call 707-262-5085 to schedule a tour.