LAKE COUNTY, Calif. – In order to maintain the highest levels of service, North Coast Networks will be applying firmware updates to their network hardware during the early morning hours of Friday, Dec. 8.

These updates will result in a minor outage, but the company wanted to let its customers know that they are doing everything possible to minimize inconvenience.

"We're scheduling this between 3 a.m. and 5 a.m. and proactively letting people know so they aren't surprised during the outage,” said company president James Farlow.

“The outage is anticipated to last 10 to 30 minutes but we’ve made efforts to schedule it at a time that will cause the least disruption to our customers,” Farlow said.

Headquartered in Ukiah, North Coast Networks has been providing rural wireless Internet services since 2010.

The company is one of a handful of wireless internet service providers – or WISPs – serving Lake and Mendocino counties and boasts a redundant backhaul infrastructure that helps to minimize downtime and prevent service disruptions – even during severe emergencies such as the recent fires.

The WISP is able to reach remote areas with line of site to Mt. Konocti, Spanish Mountain and Cow Mountain, among others.

For more information about North Coast Networks reliable, high-speed internet service please call 707-621-8800 or visit https://www.northcoastnet.com .