Sunday, 29 September 2024

Department of Transportation approves new airline passenger protections

WASHINGTON, D.C. – On Wednesday Congressman Mike Thompson (CA-1) applauded U.S. Transportation Secretary Ray LaHood and the Department of Transportation (DOT) for introducing tough new airline passenger protections, including a rigorous ban on lengthy tarmac delays.


In the event of a delay, airlines would be required to provide passengers with adequate food and water, and working restrooms.


These same protections are included in the Air Passenger Bill of Rights Act (H.R. 729), a bill Rep. Thompson introduced in February.


“I am pleased that the Department of Transportation has recognized the need for stronger airline passenger protections,” said Thompson. “Many airlines have resisted offering passengers the option to deplane during excessive delays, or providing basic necessities like food, water, and access to working toilets. The DOT’s commonsense rules will help ensure the comfort and safety of the flying public.”


Specifically, the DOT’s new rule expands the existing ban on lengthy tarmac delays to cover foreign airlines’ operation at U.S. airports and establishes a four hour time limit on tarmac delays for international flights.


Carriers must also ensure that passengers stuck on the tarmac are provided adequate food and water after two hours, as well as working restrooms. Exceptions to the four hour rule will only be allowed for safety, security, or air traffic control reasons.


In addition to the four hour rule for international flights, the DOT will also require airlines to reimburse bag fees if luggage is lost and compensate individuals who are bumped off flights.


Air carriers will also be required to clearly disclose the fees charged for checked baggage, meals, canceling or changing reservations, and advanced or upgraded seating. The DOT’s new rules will take effect Aug. 23.


“The DOT has shown great initiative by taking action to stop the airline industry’s worst abuses, but there’s still more work to be done,” Thompson said. “Because these rules aren’t codified as law, they can be rescinded at any time. My bill, the Air Passenger Bill of Rights Act, would strengthen the protections announced by Secretary LaHood through an act of Congress. That’s why I will continue fighting to get this legislation signed into law.”

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