The Lake County Chamber of Commerce's February 59-Minute Seminar consists of a panel of experts addressing issues common to all small business owners.
The seminar will take place on Monday, Feb. 15, from 6 p.m. to 6:59 p.m., at Edgewater Resort, 6420 Soda Bay Road, Kelseyville.
Discover:
How to motivate employees to provide first class customer service;
Where you need to focus your customer service efforts;
What customer service programs work (or don't work);
How to handle a "bad" customer service situation.
Bring your juicy customer service-related questions for our panel to explore, or email them in advance to www.lakecochamber.com .
The cost is free to Lake County Chamber members, and $10 for non-members.
Reserve your place today by calling 707-263-5092 or go to www.lakecochamber.com .